We’re Here to Help You Ride With Confidence

Whether you have a question about your eBike, shipping, or after-sales support, our team is ready to assist you within 1–2 business days.

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Mon–Fri 8:00 AM – 5:00 PM (Germany, Berlin Time)
+49 4186-6739-983
  Overseas Warehouse:
Breite Straße 167 41238 Mönchengladbach
Germany
  Address
RM A5, 7/F, ASTORIA BUILDING, NO.34 ASHLEY ROAD, TSIM SHA TSUI, HONG KONG 999077, Hong Kong

Frequently Asked Questions

How can I find my Bike ID and Frame number?

Your Bike ID and frame number can usually be found underneath the suspension area of your bike. The exact location may vary depending on the model. Please refer to your owner's manual for model-specific instructions. If you still can't locate it, feel free to contact our customer support team for assistance.

Which payment methods does Delta Emoving accept?

Delta Emoving accepts a variety of secure payment methods, including:

  • Credit & Debit Cards (Visa, Mastercard, American Express, etc.)
  • PayPal
  • Other local payment methods displayed at checkout.

Available payment options may vary depending on your country or region. All supported payment methods will be shown during checkout.